Processing service requests is the principle component of this position. The employee must effectively and professionally communicate and correspond with external and internal customers including policyholders, agents, funeral directors, third party marketers, administrative personnel and Home Office employees. The employee should be able to perform processing functions, policy changes and other support tasks for Preneed and Final Expense lines of business.
Primary Accountabilities and Competencies:
Required Knowledge, Skills and Abilities:
Education and Training: